Stoney Nakoda Resort - Careers

Title: Pit Supervisor $20.00 per hour **Min 3 yrs experience required

Type of Employment: full-time

Department: Casino / Gaming

Date: 2009-11-27

Position Summary:

• The Pit Supervisor is responsible to oversee the table games operations and ensure adherence to AGLC Terms and Conditions. This position supervises Dealers on a shift basis and provides performance feedback to the Senior Games Manager/Games Manager. Pit Supervisors, who hold Games Manager licenses will be rotated through Games Managers shifts as required to maintain their licenses.
• Deadline to Apply is Friday, March 5, 2010

Essential Functions:

• Provides feedback on Dealers in regards to performance to the Games Manager
• Acts as Games Manager as needed
• Supervises employees on a shift basis
• Monitors games activities
• Provides outstanding guest service excellence to table games guests
• Ensures that games are conducted in accordance with CTCOG and house rules
• Responds and resolves guest issues or escalates to the Games Manager
• Schedules employee breaks; reschedules employees as required
• Prepares Pit Supervisor\'s games reports
• Supervises chip fills, credits, table closings and access to pit areas

Qualifications:

• Grade 10 education or suitable combination of education and experience
• Excellent communication skills; both written and verbal
• Computer literacy in MS Office
• Minimum 1 year of experience as a Manager; minimum 2 years experience as a Dealer; FINTRAC counterfeit and money laundering experience
• First Nations experience an asset
• Other languages an asset
• Criminal Record Clearance mandatory
• ProServe, WHMIS, First Aid an asset