Stoney Nakoda Resort - Careers

Title: Servers **Experience and Excellent Customer Service Mandatory $ 10.00 plus tips & grats

Type of Employment: full-time

Department: Food Beverage

Date: 2010-08-10

Position Summary:

• The Server is responsible for serving guests at an outlet while providing outstanding guest service excellence. This could include casino floor, buffet, lounge, fine dining, banquets or room service.

Essential Functions:

• Welcomes guests to table
• Ensures the quality of the food and service
• Stocks and cleans as assigned
• Ensures beverages are prepared according to house policies and adheres to all Liquor and Health policies
• Settles guests accounts
• Assists in reducing costs and waste
• Practices up-selling techniques to increase revenues
• Assists with the daily management of Food and Liquor Inventory Systems
• Manages other initiatives or duties as required

Qualifications:

• Grade 10 education or suitable combination of education and experience
• Excellent communication skills; both written and verbal
• Computer literacy in MS Office: POS experience
• Minimum one year serving experience
• First Nations experience an asset
• Other languages an asset
• Criminal Record Clearance mandatory
• MANDATORY - Proserve through AGLC or Out of Province Certification