Stoney Nakoda Resort - Careers

Title: Dual Slot Attendant-Supervisor

Type of Employment: full-time

Department: Casino / Gaming

Date: 2010-07-07

Position Summary:

• The Slot Supervisor oversees and monitors a shift as well as managing the duties of the Slot Attendant.
• The Slot Attendant is responsible for monitoring the gaming floor and providing exceptional guest service excellence as well as handling cash transactions in accordance with AGLC Terms and Conditions.
• Regular casino environment, non-traditional work hours, standing for long periods of time, money handling

Essential Functions:

• Oversees and monitors a shift
• Provides exceptional guest service excellence
• Monitors the gaming floor to ensure slot integrity
• Provides basic technical support for slot machines; machine malfunction diagnosis
• Administers hand pays and jackpots and bill exchanges
• Manages own cash float
• Verifies cash counts and Reconciles TITO
• Responds to and resolves guest issues; escalates as required
• Identifies and reports counterfeit bills
• Manage other initiatives or duties as required

Qualifications:

• Grade 10 education or suitable combination of education and experience
• Excellent communication skills; both written and verbal
• Computer literacy in MS Office an asset
• Minimum 1 year of work experience: previous slot operations and supervisory experience preferred
• First Nations experience an asset
• Other languages an asset
• Criminal Record Clearance mandatory