Stoney Nakoda Resort - Careers
Title: Dual Slot Attendant-Supervisor
Type of Employment: full-time
Department: Casino / Gaming
Date: 2010-07-07
Position Summary:
- The Slot Supervisor oversees and monitors a shift as well as managing the duties of the Slot Attendant.
- The Slot Attendant is responsible for monitoring the gaming floor and providing exceptional guest service excellence as well as handling cash transactions in accordance with AGLC Terms and Conditions.
- Regular casino environment, non-traditional work hours, standing for long periods of time, money handling
Essential Functions:
- Oversees and monitors a shift
- Provides exceptional guest service excellence
- Monitors the gaming floor to ensure slot integrity
- Provides basic technical support for slot machines; machine malfunction diagnosis
- Administers hand pays and jackpots and bill exchanges
- Manages own cash float
- Verifies cash counts and Reconciles TITO
- Responds to and resolves guest issues; escalates as required
- Identifies and reports counterfeit bills
- Manage other initiatives or duties as required
Qualifications:
- Grade 10 education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office an asset
- Minimum 1 year of work experience: previous slot operations and supervisory experience preferred
- First Nations experience an asset
- Other languages an asset
- Criminal Record Clearance mandatory